FirstBank of Nigeria has dismissed as false and misleading a voice message circulating on WhatsApp alleging that its FirstMobile banking application has been compromised.
The bank said the FirstMobile application remains secure and fully operational, stressing that it continues to strengthen its information security infrastructure and cybersecurity measures to protect customers and ensure the reliability of its digital banking channels.
FirstBank therefore urged customers and other stakeholders to disregard the circulating message and rely on the bank’s verified communication platforms for accurate information, while assuring customers that their funds remain safe and secure.
Read complete statement…
FIRSTBANK REASSURES CUSTOMERS ON THE SECURITY OF FIRSTMOBILE APPLICATION
FirstBank has noted a recent voice message circulating on WhatsApp alleging that the FirstMobile application has been compromised. We wish to state unequivocally that the claim is false and misleading.
FirstMobile is secure and fully operational, supported by robust information security infrastructure. The Bank continuously invests in world-class technology, cybersecurity protocols to ensure the highest standards of resilience, reliability, and security across all our digital channels.
We assure our customers and other stakeholders that their funds remain safe and secure, and that the FirstMobile application and all other FirstBank digital channels continue to operate securely.
We urge our stakeholders to disregard the fraudulent message and refrain from sharing unverified information that may cause unnecessary concern, and to rely solely on FirstBank’s verified communication channels for accurate updates.
