Driven by its commitment to deliver best-in-class service to all its customers, Africa’s largest retail bank, Access Bank PLC, has upgraded its service platforms to allow for resolution of failed transactions within one business day. The Bank has guaranteed that all failed transactions will be reversed within one business day. It has also affirmed that in the event that reversal time exceeds one business day, customers will be entitled to a refund of up to five times the bank transfer fees% for that transaction. Speaking on this development, Ogor Chukudebelu, …
Read MoreACCESS BANK GUARANTEES ONE BUSINESS DAY REVERSAL WINDOW OR 5TIMES REFUND IN FEES FOR DELAYED REVERSALS
