Digital Solution Provider, Globacom, has been commended by the Nigerian Communications Commission (NCC) for exceeding the regulatory benchmarks set for consumer complaint resolution. The industry regulator which conveyed its commendation in a letter signed by the Principal Manager, Consumer Protection & Advocacy (Consumer Affairs Bureau), Kabiru S. Haruna highlighted Globacom’s exemplary performance in resolving consumer disputes in August 2026. According to the regulator “We are pleased to note that your organization achieved and surpassed the Commission’s complaint resolution thresholds of 90% and 97% for Level 2 (L2) complaints. This accomplishment…
Read MoreNCC LAUDS GLO ON CUSTOMER SERVICE MILESTONES
